Terms Of Service

Welcome to NEYTHRA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, creating an account, or placing an order, you agree to comply with these Terms.

Please read these Terms carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.

  • You agree to be legally bound by these Terms.

  • You will use our website in accordance with all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use our website or services.

2. About NEYTHRA

NEYTHRA is an online fashion and lifestyle brand offering apparel and related products through our website.

We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your login credentials secure.

  • Maintain and update your account information.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

4. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.

However:

  • Product colors may vary depending on device screens.

  • Availability is subject to stock levels.

  • We reserve the right to limit quantities purchased.

  • We may discontinue products at any time without notice.

We reserve the right to refuse or cancel any order if necessary.

5. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

  • The information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Payment must be successfully completed before an order is processed.

We reserve the right to correct pricing errors and cancel affected orders if necessary.

6. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email.

Please note:

  • Order confirmation does not constitute final acceptance.

  • We reserve the right to reject or cancel orders at our discretion.

  • If an order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.

7. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery timelines provided are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

NEYTHRA is not liable for delays caused by third-party logistics providers.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

By making a purchase, you agree to the terms outlined in our Refund Policy.

9. User Conduct

When using our website, you agree not to:

  • Violate any laws or regulations.

  • Engage in fraudulent activities.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality.

  • Misrepresent your identity or information.

Violation of these rules may result in suspension or termination of access to our services.

10. Intellectual Property

All content available on the website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Graphics

  • Text

  • Website content

is the property of NEYTHRA or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

11. Third-Party Services & Links

Our website may contain links to third-party websites or services.

We do not control or endorse third-party websites and are not responsible for:

  • Their content

  • Privacy practices

  • Terms and conditions

  • Products or services offered

Your interactions with third-party websites are at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

13. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will be error-free.

  • Information provided will always be complete, accurate, or current.

  • Services will be uninterrupted or secure.

To the fullest extent permitted by law, all warranties are disclaimed.

14. Limitation of Liability

To the maximum extent permitted by law, NEYTHRA shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of data

  • Business interruption

arising from your use of the website, products, or services.

Our total liability shall not exceed the amount paid by you for the relevant purchase.

15. Indemnification

You agree to indemnify and hold harmless NEYTHRA, its owners, employees, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of any law or third-party rights.

16. Termination

We reserve the right to suspend or terminate access to our website and services at any time if we believe you have violated these Terms.

Any obligations incurred before termination shall survive termination.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

18. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms of Service, please contact us:

NEYTHRA

Email: support@neythra.in

Phone: +91 9292324468

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We appreciate your trust and thank you for choosing NEYTHRA.

This version looks much more premium, customer-friendly, and consistent with the tone and structure of your Privacy Policy rather than the lengthy default Shopify legal text. It also aligns better with a luxury women's fashion brand experience.